A dedicated technician, with a backup system if he is unavailable, performs ongoing maintenance of your IT infrastructure in real time, in situ or remotely. Our technicians are system engineers and we are Microsoft, VEEAM and CISCO-certified.

Our maintenance service is available in three versions, depending on your needs:

  • Proactive maintenance to identify in real time the causes of malfunctions and avoid them before they occur.
  • Preventive maintenance for regular inspections and monitoring of your infrastructure, with a set of key points to check on each inspection
  • Corrective maintenance, carried out in the event of a fault

A hotline service provided internally by the Pexys team gives you quick answers. A helpdesk tool featuring a real-time reporting system handles your calls and queries.

Maintenance Pexys Suisse Genève

A dedicated technician, with a backup system if he is unavailable, performs ongoing maintenance of your IT infrastructure in real time, in situ or remotely. Our technicians are system engineers and we are Microsoft, VEEAM and CISCO-certified.

Our maintenance service is available in three versions, depending on your needs:

  • Proactive maintenance to identify in real time the causes of malfunctions and avoid them before they occur.
  • Preventive maintenance for regular inspections and monitoring of your infrastructure, with a set of key points to check on each inspection
  • Corrective maintenance, carried out in the event of a fault

A hotline service provided internally by the Pexys team gives you quick answers. A helpdesk tool featuring a real-time reporting system handles your calls and queries.

Request a no-obligation quote for an IT maintenance contract.
We will assess your needs and advise you on the best package for your company.

A single contact

Unlimited offer

Proximity

Reactivity

Professionalism

Regions covered

Switzerland

Rhône-Alpes

Monaco

Others on request

Work method

Facilities management and on-site

maintenance by a technician or computer engineer

Backup checks

with a report accessible from the Pexys Helpdesk.

Preventive maintenance

periodic inspections, monitoring

Verification of Microsoft patches

Verification of virus definitions

Verification of LAN/WAN security

Control of Active Directory users

Alerts & monitoring of Windows services

Level-1 and 2 case resolution

by helpdesk telephone support, by e-mail support, remote support and maintenance (remote control at the request of the customer)

General scope of technical intervention

Windows servers

Network infrastructure

Backup integrity control

Firewall

Verification of virus definitions

PC workstations, terminals

Do you have a project with us? Don't hesitate.